1. WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our online store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address to create your online account.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to opt out.
3. YOUR DATA
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
4. DATA WE COLLECT
We may collect personal information from you such as your name and contact details via forms you fill out on our which include information you enter when subscribing to our emails, using our search feature and placing orders.
Other ways we may collect data from you includes when you contact us via email, our website’s contact form.
We may also automatically collect and process the following information about you:
- Browser type and version
- Your IP address
- Login details
- Time zone setting
- Your payment method
- Browser plug-in types and versions
- Operating system and platform
- Shopping basket information
- Your URL
- Your clickstream to, through and from our website (including date and time)
- Products you viewed or searched for
- Page response times
- Download errors
- Length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs)
- Methods used to browse away from the page
Note: We do NOT store your credit card details
5. WHAT WE DO WITH YOUR DATA
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Deliver discount codes and newsletter
- To facilitate processing your orders
- In the interest of security and in the prevention of fraudulent transactions
- Internal record keeping
- Market research purposes
- To help in the administration of our website
- To improve our products and services
- To monitor the effectiveness of our marketing
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
6. DATA RETENTION
When you subscribe or place an order through the Site, we will maintain your name and address and order Information for our records unless and until you ask us to delete this information.
We retain personal data for as long as it is required to fulfil the purposes in which it was collected for, including marketing, accounting and reporting purposes. If you no longer want information held about yourself, we will retain and securely destroy your personal information in accordance with applicable laws and regulations.
8. YOUR RIGHTS
You have the right to access any personal data that we hold relating to you. You can exercise that right by contacting us and we will send you any request for information in a suitable electronic form within 30 days.
You have the right to correct the personal information we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
You have the right to request to erase the personal information we hold of you in certain circumstances, such as where we no longer require the information.
You have the right to request to transfer the personal information we hold of you to a third party.
Under Article 21 of the GDPR, you have the right to object to the processing of your personal data as part of our interests as a data controller, including the use of personal data for marketing purposes.